Transparent service care
Follow every stage of your watch service through a secure and transparent tracking experience.
Your Repair ID is available on your service receipt or confirmation message.
Use the Repair ID and the last four digits of the registered mobile number to view the latest update.
Please wait while we verify your repair details.
Check the Repair ID and phone digits, then try again or contact the service centre.
This job was completed some time ago and its online tracking has been closed. For any questions, please contact the service centre.
Repair progress
Latest update
Movement dismantled and parts inspection completed.
Service details
Update history
Estimate & payment
Let us know how you'd like to proceed with this repair.
Service contact
For assistance, contact our service team during business hours.