Order status

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Enter the email you used at checkout and we'll send you a secure link to your order status — no password needed.

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What each status means

  • ConfirmedWe have your order and payment.
  • PackedYour watch is boxed and ready to ship.
  • ShippedHanded to our courier, tracking number active.
  • Out for deliveryOn the vehicle for delivery today.
  • DeliveredSigned for at your address.

If something's off

  • Delayed — the courier is running behind; the estimated date on your order page updates automatically.
  • Failed delivery attempt — no one was available; the courier will retry, usually the next working day.
  • Returned to origin — the parcel is on its way back to us; contact us and we'll sort it out.

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